Is form e different from the shipper of B / L

Hello, Mr. Xiao, there is a question that you need to ask for advice: it is exported to Vietnam FORM E certificate of origin. Our company has the right to import and export, and the factory has also made product record. But we haven't registered the certificate of origin in the Internet plus customs. Because we are not familiar with the business process, if we go to FORM, E certificate of origin for fear of delay in export procedures and customer pick-up, so do not dare to do fomr e certificate of origin; want to ask, in this case, we find an agent to provide Vietnam form e certificate of origin, the agent said the first column of form e certificate of origin is not the name of our company, if so, it will lead to form E certificate of origin is different from the shipper of B / L, because the shipper of B / L is the name of our own company. Is the form e certificate of origin and B / L shipper different from each other? Does it affect my tax refund?